Privacy Policy

Last Updated: August 10, 2026

Digitalshift Private Limited (“Digitalshift”, “we”, “us”, or “our”) operates the PMI CAPM Prep App 2026 (the “App”). This Privacy Policy explains how we collect, use, store, and protect information when you use our App.

By accessing or using the App, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you use the App, we may collect the following categories of information.

A. Account and User Information

If you create or use an account, we may collect information such as:

• User ID or account identifier
• Name, if provided
• Email address, if provided
• Login/authentication information
• Account preferences
• Subscription or purchase-related information

We use this information to create and manage your account, provide App functionality, maintain your learning progress, and provide customer support.

B. Learning and App Usage Information

We may collect information related to your use of the App, including:

• Questions attempted
• Quiz and mock exam results
• Scores and accuracy
• Study progress
• Topics completed
• Weak and strong subject areas
• Study plans and learning preferences
• Features used within the App
• Session and engagement information

This information is used to provide personalized learning features, improve the App, and help you track your preparation progress.

C. Device and Technical Information

We may automatically collect certain technical information when you use the App, including:

• Device type and model
• Operating system and version
• App version
• Device identifiers
• User ID
• IP address or approximate network information
• Crash and diagnostic information
• Language and regional settings
• General technical information about your device

We use this information primarily for analytics, security, troubleshooting, performance monitoring, and improving the App.

D. Analytics Information

We use Firebase Analytics, a service provided by Google, to understand how users interact with the App.

Firebase Analytics may collect information such as:

• App events and interactions
• Screens or features viewed
• Session information
• Device information
• User ID or app-specific identifiers
• Approximate location information derived from technical data
• Advertising or device-related identifiers where applicable
• App performance and engagement information

We may associate analytics information with an app-specific User ID to understand usage patterns and improve the user experience.

Analytics data is used for statistical and product-improvement purposes and is not intended to identify you personally unless the information is voluntarily provided or otherwise lawfully associated with your account.

E. Purchase Information

If you purchase a subscription or other paid feature through the App, payment processing may be handled by the relevant platform or payment provider.

We may receive information necessary to verify and manage your purchase, such as:

• Purchase status
• Product or subscription type
• Transaction or purchase identifier
• Subscription status
• Purchase date and expiration information

We do not generally receive or store your complete credit card or debit card number through the App.

F. Information You Provide to AI Features

The App may include AI-powered features, including an AI doubt-solving or explanation feature.

If you voluntarily submit questions, text, or other information to an AI feature, that information may be processed by us and/or our technology service providers to generate a response and provide the requested functionality.

Please do not submit passwords, payment card numbers, government identification numbers, or other highly sensitive personal information through AI features.

2. How We Use Your Information

We may use collected information to:

• Provide and operate the App
• Create and manage user accounts
• Save and synchronize learning progress
• Provide personalized study plans
• Provide quizzes, mock exams, and learning analytics
• Provide AI-powered explanations and assistance
• Process and verify purchases and subscriptions
• Understand how users interact with the App
• Analyze App performance and usage
• Improve features, content, and functionality
• Detect, prevent, and investigate fraud, abuse, or security incidents
• Diagnose technical problems and crashes
• Provide customer support
• Communicate with you regarding your account or use of the App
• Comply with applicable legal obligations
• Protect our legal rights and the security of our users

3. Firebase Analytics

We use Firebase Analytics to measure App usage and understand how users interact with our services.

Firebase Analytics may use device identifiers, app instance identifiers, User IDs, and other technical information for analytics purposes.

We may use analytics information to understand:

• Which features are used most frequently
• How users navigate through the App
• Engagement and retention
• Learning feature usage
• App performance
• Technical problems
• General usage trends

Firebase is operated by Google. Information processed through Firebase may be handled in accordance with Google’s applicable privacy practices.

4. User IDs and Device IDs

We may collect and process an app-specific User ID and device-related identifiers for analytics, account management, security, and improving the App.

These identifiers help us distinguish different users or devices and understand usage patterns.

We do not use device identifiers for the purpose of selling your personal information.

5. How We Share Information

We do not sell your personal information.

We may share or disclose information in the following circumstances:

Service Providers

We may use trusted third-party service providers to help us operate the App, including providers for:

• Analytics
• Cloud hosting and databases
• Authentication
• Crash reporting
• AI processing
• Payment and subscription processing
• Customer support
• Security and fraud prevention

These providers may process information only as necessary to provide services to us and subject to applicable contractual or legal requirements.

Legal Requirements

We may disclose information when reasonably necessary to:

• Comply with applicable laws or legal processes
• Respond to lawful requests from government authorities
• Protect our rights, property, or safety
• Protect users or the public
• Investigate fraud, abuse, or security issues

Business Transfers

If Digitalshift is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.

6. Data Retention

We retain information for as long as reasonably necessary to provide the App and its features, maintain legitimate business and security purposes, comply with legal obligations, resolve disputes, and enforce agreements.

Analytics and technical information may be retained for the period necessary for legitimate analytics, security, and product-improvement purposes.

When information is no longer required, we may delete, anonymize, or securely dispose of it in accordance with applicable laws and our internal practices.

7. Data Security

We take reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security of your information.

8. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Request restriction of certain processing
• Object to certain processing
• Request portability of certain information
• Withdraw consent where processing is based on consent

To exercise applicable rights, contact us using the information provided in the Contact Us section.

We may need to verify your identity before processing certain requests.

9. Deleting Your Data

You may request deletion of your account and associated personal information by contacting us.

When you request deletion, we will take reasonable steps to delete applicable personal information, subject to information that we are required or permitted to retain under applicable law.

Certain anonymized or aggregated information may continue to be retained because it can no longer reasonably be associated with you.

10. Children’s Privacy

The App is intended for users who are preparing for professional certification examinations and is not specifically directed toward children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us in violation of applicable law, please contact us so that we can take appropriate action.

11. Third-Party Services

The App may use third-party services and technologies, including Firebase and other service providers necessary to operate the App.

These third parties may independently process information according to their own privacy policies and applicable laws.

We encourage users to review the privacy policies of third-party services where appropriate.

12. International Data Transfers

Your information may be processed or stored in countries other than the country in which you reside.

Where required by applicable law, we take reasonable steps to ensure that international transfers of personal information are subject to appropriate safeguards.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or the App.

When we make changes, we will update the “Last Updated” date at the beginning of this Privacy Policy.

Your continued use of the App after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated policy, to the extent permitted by applicable law.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, you can contact us at:

Digitalshift Private Limited

Email: contact@thedigitalshift.co

Address: C/O MONA SONI W/O RAJESH P, NO. 267, K NO. 337 (M CORP), PAL LUNI, JODHPUR, RAJASTHAN 342001, INDIA

Phone: +91 88299 41998

15. Certification Disclaimer

The App is independently developed for educational and exam preparation purposes. It is not affiliated with, sponsored by, or endorsed by the Project Management Institute (PMI).

PMI and CAPM are trademarks or registered trademarks of Project Management Institute, Inc. The use of these names is for identification and educational reference purposes only.