Privacy Policy
Effective Date: July 7, 2026
Thank you for using PMI PMP Exam Prep (“the App”). This Privacy Policy explains how DigitalShift Pvt. Ltd. (“we,” “our,” or “us”) collects, uses, discloses, and safeguards your information when you use our mobile application.
By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
Personal Information
We may collect information that you voluntarily provide, including:
- Name (if provided)
- Email address (if provided)
- Customer support communications
- Account information (if applicable)
Usage Information
We automatically collect information about how you use the App, including:
- Practice sessions
- Quiz and mock exam performance
- Study progress
- Feature usage
- Screen views
- Session duration
- User interactions
- Crash reports
- Diagnostic information
- Performance metrics
This information helps us improve the App and enhance your learning experience.
Device Information
We may collect:
- Device model
- Operating system
- Device identifiers
- App version
- Language
- Time zone
- Network information
Approximate Location
The App may collect approximate location (such as country, state, or city-level information) derived from your device.
We do not collect precise GPS location.
Approximate location is used to:
- Improve analytics
- Understand regional usage trends
- Detect fraud and misuse
- Optimize app performance
2. Analytics
We use Google Firebase Analytics to understand how users interact with the App and to improve our services.
Firebase Analytics may collect:
- Device identifiers
- App usage information
- Screen views
- Events
- Session duration
- Approximate location
- Device information
For more information, please visit:
https://firebase.google.com/support/privacy
3. User Behavior Tracking
To improve the quality of the App, we analyze user behavior, including:
- Navigation within the App
- Feature usage
- Study habits
- Question attempts
- Time spent on screens
- Completion rates
- Engagement metrics
This information is used to improve content, personalize the learning experience, and optimize app performance.
4. How We Use Your Information
We use the collected information to:
- Provide and maintain the App
- Improve user experience
- Personalize study recommendations
- Analyze usage patterns
- Develop new features
- Fix bugs and technical issues
- Detect fraud or abuse
- Respond to customer support requests
- Improve exam preparation content
5. Third-Party Services
The App may use trusted third-party services that process information in accordance with their own privacy policies, including:
- Google Firebase Analytics
- Google Play Services
- Apple App Store Services (iOS)
6. Data Sharing
We do not sell your personal information.
We may share information:
- With trusted service providers that help operate the App
- When required by applicable law
- To protect our legal rights
- In connection with a merger, acquisition, or sale of business assets
7. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
However, no method of electronic transmission or storage is completely secure.
8. Data Retention
We retain information only for as long as necessary to:
- Provide our services
- Improve the App
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
9. Children’s Privacy
The App is not intended for children under the age of 13.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly delete it.
10. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict certain processing activities
- Withdraw consent where applicable
To exercise these rights, please contact us.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be posted within the App or on our website, and the Effective Date will be revised accordingly.
12. Contact Us
If you have any questions about this Privacy Policy, please contact:
DigitalShift Pvt. Ltd.
Email: contact@thedigitalshift.co