Privacy Policy
Last Updated: August 15, 2026
Digitalshift Private Limited (“Digitalshift”, “we”, “us”, or “our”) operates a range of educational, learning, examination preparation, practice, assessment, and related mobile applications and services collectively referred to in this Privacy Policy as the “Digitalshift Apps.”
This Privacy Policy explains how Digitalshift collects, uses, stores, shares, and protects information when you use any Digitalshift App.
By using a Digitalshift App, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on the Digitalshift App and the features you use, we may collect the following categories of information.
1.1 Account and Authentication Information
If you choose to sign in using Google Sign-In or another supported authentication method, we may receive information associated with your authentication account, which may include:
- Name
- Email address
- Profile information made available through your Google account
- Authentication identifiers
- A unique user ID associated with your account
We use this information to create and manage your account, authenticate you, maintain your progress, synchronize your data, and provide personalized app functionality.
We do not receive or store your Google account password through Google Sign-In.
1.2 User ID
We may assign or collect a unique user identifier associated with your use of a Digitalshift App.
This identifier may be used to:
- Maintain your account and app progress
- Associate your activity with your account
- Synchronize information across sessions or supported devices
- Provide personalized features
- Understand app usage
- Diagnose technical issues
- Analyze application performance
- Prevent abuse and maintain service security
1.3 Approximate Location
Where applicable, we may collect or receive approximate location information.
Approximate location may be used for purposes such as:
- Understanding general geographic usage of our apps
- Improving app functionality and performance
- Analytics and aggregated reporting
- Providing regionally relevant content or functionality
- Supporting advertising and advertising measurement where applicable
We do not intend to collect precise GPS location unless a particular Digitalshift App explicitly requests and obtains the required permission for a feature that requires it.
1.4 Device and Advertising Information
Our apps may collect certain device and advertising-related information, which may include:
- Advertising ID
- Device identifiers
- Device type and model
- Operating system and version
- App version
- Language and regional settings
- General device information
- Network-related information
- App installation and interaction information
Advertising identifiers may be used by us and our advertising partners to support advertising, ad measurement, attribution, fraud prevention, and related purposes, subject to applicable platform requirements and user choices.
1.5 Usage and Analytics Information
We may collect information about how you interact with Digitalshift Apps, including:
- Screens or features viewed
- Buttons or functions used
- Session information
- App interactions
- Learning or practice activity
- Exam or quiz interactions
- App performance information
- Error events
- General engagement information
This information helps us understand how our applications are used and improve their functionality, reliability, and user experience.
1.6 Crash and Diagnostic Information
We use Firebase Crashlytics and related Firebase services to identify, investigate, and resolve technical problems.
Crash and diagnostic information may include:
- Crash reports
- Error information
- Device information
- Operating system information
- App version
- Relevant technical identifiers
- Diagnostic information associated with an error or crash
- Information regarding the circumstances in which a crash occurred
This information is used to improve application stability, troubleshoot problems, and maintain the reliability of our services.
2. How We Use Information
We may use collected information for the following purposes:
- Providing and operating our educational services
- Creating and managing user accounts
- Authenticating users
- Saving learning progress and preferences
- Providing examination preparation and practice functionality
- Personalizing the user experience
- Improving educational content and app functionality
- Understanding how users interact with our applications
- Monitoring and improving application performance
- Detecting, investigating, and resolving crashes and technical problems
- Preventing fraud, abuse, unauthorized access, and security incidents
- Providing customer support
- Measuring advertising performance
- Delivering and measuring advertisements
- Complying with applicable legal obligations
- Enforcing our terms and policies
- Protecting the rights, property, and safety of Digitalshift, our users, and others
- Performing internal analytics and business operations
We may also use aggregated or de-identified information for analytical, statistical, research, and business purposes where permitted by applicable law.
3. Third-Party Services
Digitalshift Apps may use third-party services and software development kits (“SDKs”) to operate, analyze, secure, and improve our applications.
These services may include Google services such as:
- Google Sign-In
- Firebase
- Firebase Analytics
- Firebase Crashlytics
- Google advertising and measurement technologies
Third-party service providers may process information on our behalf or according to their own applicable privacy practices.
These providers may receive information such as device information, identifiers, approximate location, usage information, diagnostic information, authentication information, or advertising identifiers depending on the services integrated into a particular Digitalshift App.
We require third-party service providers to process information in accordance with applicable laws and for legitimate purposes associated with providing their services.
For more information about Google’s privacy practices, users may review Google’s applicable privacy documentation.
4. Advertising
Some Digitalshift Apps may display advertisements.
Advertising partners may use advertising identifiers, device information, approximate location, app interaction information, and other permitted information to:
- Deliver relevant advertisements
- Measure advertising effectiveness
- Perform attribution
- Detect invalid or fraudulent advertising activity
- Limit repetitive advertisements
- Improve advertising services
The availability and functionality of advertising may vary between Digitalshift Apps and across different regions.
Where required by applicable law or platform policies, we will provide appropriate consent mechanisms and privacy choices.
Digitalshift does not sell personal and sensitive user data in exchange for monetary consideration.
5. Google Sign-In
Digitalshift Apps may allow users to authenticate using Google Sign-In.
When you use Google Sign-In, Google may provide us with information permitted by the authentication process and your Google account settings, such as your name, email address, profile information, and authentication-related identifiers.
We use this information to authenticate you and provide account-related functionality.
Your use of Google services is also subject to Google’s own terms and privacy policies.
6. Firebase and Crashlytics
We use Firebase services to support application functionality, analytics, diagnostics, and performance monitoring.
Firebase Crashlytics may collect crash reports and diagnostic information when an application experiences an error or crash.
Firebase services may process information such as device identifiers, app information, operating system information, usage information, and diagnostic data.
The specific information collected may vary depending on the Digitalshift App and the Firebase services enabled within that app.
7. How We Share Information
We may share information with:
Service Providers
We may use third-party companies and service providers to provide services such as:
- Authentication
- Cloud infrastructure
- Analytics
- Crash reporting
- Advertising
- Advertising measurement
- Security
- Customer support
- Application development and maintenance
These providers receive only information reasonably necessary for the services they provide, subject to applicable requirements.
Legal and Regulatory Authorities
We may disclose information where reasonably necessary to:
- Comply with applicable laws or legal processes
- Respond to lawful requests from governmental authorities
- Protect our rights or property
- Investigate fraud, abuse, or security incidents
- Protect the safety of users or others
Business Transfers
If Digitalshift is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar transaction, information may be transferred as part of that transaction, subject to applicable law and appropriate protections.
8. Data Security
We take reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.
Depending on the nature of the information and the service involved, these measures may include access controls, authentication mechanisms, encryption in transit, secure infrastructure, monitoring, and other security practices.
However, no electronic transmission or storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information.
9. Data Retention
We retain information for as long as reasonably necessary to:
- Provide our services
- Maintain user accounts
- Provide requested functionality
- Maintain learning and examination progress
- Analyze and improve our services
- Meet legal, regulatory, accounting, or security requirements
- Resolve disputes and enforce agreements
Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.
When information is no longer required for legitimate purposes, we may delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.
10. Account and Data Deletion
If a Digitalshift App provides account functionality, you may request deletion of your account and associated personal information by using the account deletion functionality available within the applicable app, where provided, or by contacting us using the contact information provided below.
Upon receiving a valid deletion request, we will take reasonable steps to delete or anonymize information associated with the account, subject to:
- Legal or regulatory retention requirements
- Legitimate security or fraud-prevention requirements
- Information that must be retained for dispute resolution
- Information that has been irreversibly anonymized or aggregated
Certain information may therefore remain for a limited period where retention is legally or operationally necessary.
11. Children’s Privacy
Digitalshift Apps are primarily designed for general educational and examination-preparation purposes.
Our services are not intended to knowingly collect personal information from children in violation of applicable laws.
Where an app is specifically directed toward children or is intended to be used by children, we will implement additional privacy and data-handling measures required by applicable laws and platform policies.
Parents or legal guardians who believe that a child has provided personal information inappropriately may contact us using the details below.
12. International Data Processing
Depending on the services and third-party providers used, information may be processed or stored in countries other than the country in which you reside.
Where required, we take appropriate measures to ensure that international transfers and processing of personal information comply with applicable data protection laws.
13. Your Privacy Rights
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Request restriction of certain processing
- Object to certain processing
- Withdraw consent where processing is based on consent
- Request information about how your data is processed
- Exercise applicable rights relating to advertising and tracking
Some rights may be subject to legal limitations or exceptions.
To exercise applicable rights, please contact us using the information provided below.
14. Advertising and Privacy Choices
Depending on your device, operating system, region, and applicable platform settings, you may have options to limit or manage advertising-related identifiers and personalized advertising.
You may also be able to manage certain permissions through your device settings.
Changing device or advertising settings may affect certain features, advertising experiences, or personalization.
15. Data Accuracy
We take reasonable steps to maintain accurate information where necessary for providing our services.
If you believe that information associated with your account is inaccurate or incomplete, you may contact us and request appropriate corrections.
16. Third-Party Websites and Services
Digitalshift Apps may contain links to third-party websites, services, or platforms.
We are not responsible for the privacy practices, content, security, or policies of third-party services that we do not operate.
We encourage users to review the privacy policies of third-party services before providing them with personal information.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our applications, services, technology, legal requirements, or data practices.
When we make material changes, we may update the “Last Updated” date and, where appropriate, provide additional notice within the relevant Digitalshift App or through other reasonable means.
Your continued use of a Digitalshift App after an updated Privacy Policy becomes effective constitutes acceptance of the updated policy to the extent permitted by applicable law.
18. Contact Us
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact:
Digitalshift Private Limited
Privacy Contact: contact@thedigitalshift.co
Website: thedigitalshift.co
For account or data deletion requests, please include sufficient information for us to identify the relevant account and process your request securely.
19. Governing Law
This Privacy Policy shall be interpreted in accordance with applicable laws and regulations governing the processing of personal information.
Nothing in this Privacy Policy is intended to limit any rights that you may have under applicable data protection or privacy laws.
By using Digitalshift Apps, you acknowledge that you have read and understood this Privacy Policy and the ways in which information may be collected, used, processed, and shared as described above.